Complaints Policy (1)
Nurturing Family Day Care Scheme will provide an orientation that covers the following information –
Nurturing Family Day Care Scheme will provide an induction that covers the following information –
All questions are required to be answered honestly and to the best of your ability, if you require assistance please indicate.
The approved provider will consider a person to be a family day care educator after they have met with and discussed their suitability in this role and upon receiving –
The family day care educator who is directly associated with the registered residence or venue is the individual who is responsible for the premise’s safety and maintaining its specifications as stated on their Registered and Approved Certification Assessment. Nurturing Family Day Care Scheme recognises that more than one individual may be working as the family day care educator, with the provision that Regulation 124 be met at all times.
Educator Levy Procedure
The approved provider requires that each educator that is directly associated with a registered residence to pay a levy as part of the educator enrolment with Nurturing Family Day Care Scheme.
Educator Administration Fee Procedure
The approved provider requires that upon enrolment with Nurturing Family Day Care Scheme an educator administration fee, which assists in the cost of data collection, establishing the registered residence or venue, Fully Booked’s annual fee and the lease of the device which remains with the registered residence or venue, is charged.
Family Education and Care Fee Procedure
The approved provider requires that each educator invoice on behalf of Nurturing Family Day Care Scheme each parent or guardian that utilises education and care at a registered residence or approved venue (this is listed on the Fully Booked Statements).
An electronic system which will allow families to sign in on a tablet (provided by the scheme).
The system is used across schools in Australia, and we have collaborated with the design staff to create a system especially for Nurturing Family Day Care.
This information is submitted each night by the educator with a press of a button; there’s no need to post timesheets!
Nurturing Family Day Care Scheme is passionate about the professional development of the educators linked with the scheme.
Our belief is that we are all lifelong learners, through knowledge we can build on our own abilities increasing job satisfaction and improving outcomes for families.
We believe that time with family is important and will strive to incorporate training within meetings and provide flexible options for those unable to attend training. There is a requirement to participate in child protection/mandatory reporting (yearly), safe food handling and Safe Infant Sleeping online course (free) every two years.
To ensure that the health, safety and well being of all enrolled children, parent/s and guardian/s are required to complete a family enrolment form and proceed through an orientation with the scheme and at the registered residence or venue.
You can register by clicking nurturingfdcs.fullybookedccms.com.au/family/login and sending an email to firstname.lastname@example.org to ensure that the process has been successful.
Nurturing Family Day Care Scheme acknowledges the importance of rest and sleep in the daily routine, and that this is a very individual experience for each child. By working together with families, educators can support each child to explore, play and exceed every day they are at the registered residence or approved venue by incorporating a safe rest and/or sleep into their day.
This policy, and all policies and procedures that are associated with the Sleep and Rest Policy, are implemented at all registered residences and venues by educators, staff and families whom are allied with the scheme.
The approved provider of the service will ensure –
Sleep and Rest Procedure
The approved provider under the guidelines set by Rednose, in partnership with all educators and families throughout their time with Nurturing Family Day Care Scheme, will ensure that each child will be safe while having a rest and sleep. All personnel associated with the scheme will be educated and work with current research to ensure that rest and sleep time is incorporated into the daily routine.
To facilitate the continued safe and well-being of all children, the below will be implemented –
In accordance with SIDS Rednose, children under the age of 2 will –
Cots (including porta cots) at a registered residence or approved venue will –
Children who are required to sleep at a registered residence or approved venue overnight will –
Education and Care Services National Law and Regulations 2011 (Updated October 2017)
National Quality Standard (Updated February 2018)
Early Years Learning Framework
Caring for Children – Birth to 5 years (Food, Nutrition and Learning Experiences) 5th Edition, 2014
Health Direct – Australian Government Department of Health
National Childcare Accreditation Council
SIDS and Kids, https://rednose.com.au/
Staying Healthy in Child Care – Preventing Infectious Diseases in Early Childhood Education and Care (5th Edition) 2013
The policy will be reviewed annually.
The review will be conducted by:
Created: May 2017
Reviewed: October 2017
Next review: June 2019
Nurturing Family Day Care Scheme understand and ensure to the highest of standards that each child is protected. The safety of children is taken very seriously and their freedom from all abuse is at the forefront of every decision and action made by an associate of Nurturing Family Day Care Scheme.
Nurturing Family Day Care Scheme requires that all potential educators and any adults that are residing at the residence hold a current blue card before education and care can commence.
Blue cards can take some time to be approved and Nurturing Family Day Care Scheme recommends that you and any persons 18 years and older residing on the premise, apply for a card as soon as practical. Nurturing Family Day Care Scheme will only register educators where all required individuals hold a current blue card.
Nurturing Family Day Care Scheme understands that one of the greatest challengers many face as an educator is the isolation of the job.
Playgroups will give educators a platform to build relationships with like-minded individuals, while having an opportunity to engage in reflective practice, build on program ideas and problem solve any questions you may have about running your business.
A Coordinator will be available to ensure supervision is adequate, while also taking on board ideas for improvement.
We support you so that you are at your best professionally to support the families in your care.
At times there can be questions from families that may be directed to the office, Nurturing Family Day care will have transparent conversations with families and yourself to address any questions that may arise.
At times you may find you have a child that requires some creative thinking to be a happy and productive member of your community. At Nurturing Family Day Care Scheme, we understand that and are just a phone call away.
We can support you with suggestions and liaison with professionals if required.
We believe that children learn best when they enjoy what they are doing. We believe that childhood is a time when the world seems full of wonder.
Therefore, we partner with educators that provide environments that will provide a sense of belonging and opportunities to provide connections and placed to explore.
Their environments will be places of inspiration, where curiosity is encouraged and where minds grow and expand through play. We believe that with these solid foundations children will exceed. Childhood is a time of wonder and magic, where dreams and imagination get fuelled.
– Deb Curtis and Margie Carter 2003 Designs for living and learning, transforming early childhood environments.
At Nurturing Family Day Care Scheme, we value the management of time, sustainability and flexibility that technology allows. Technology isn’t something that comes easily to everyone, therefore we will offer training and support to ensure that you are getting the most out of your device and meeting the required expectations.
Documentation makes children’s learning visible and helps ensure children’s wellbeing and need for rest, leisure and engagement are being met through the program.
There are many electronic, visual and paper-based ways to document evaluations of children’s learning, while each format must demonstrate analysis of children’s learning to meet the requirements of the National Quality Framework, the rest is up to you.
Educators are to focus on the quality of the documentation and how is it used to enhance wellbeing, development and learning outcomes for children rather than the quantity of documentation collected for individual children. Quality documentation focuses on an aspect of learning, not just ‘what we did’.
An authorised office may sight information including enrolment information, details on children’s strengths, ideas, abilities and interests along with ongoing evidence of children’s engagement and participation in the program.
Other examples may include:
An authorised officer may observe:
In preparing documentation, consider:
Risk assessments are required for excursions, emergency evacuations and potentially hazardous activities.
As a scheme we will source risk assessments from local businesses that you may visit, as well as completing risk assessments on various parks across the sunshine coast.
These are to be used as templates for you as an individual to build on, as control measures for hazards may not be the same for everyone.
A risk assessment is only effective if you act upon the information gathered!
Visits to the home (registered residence) or venue occur each month to provide opportunities for discussion, guidance and advice in an open and honest manner.
Routine phone calls, emails and other forms of conversation occur each week, creating a platform of support, prompting critical reflection and checking in to guard against developing issues.
Calendar of reminders – The Nurturing Family Day Care Scheme office has a list of reminders to ensure that you no longer need to remember when all your requirements are due.
Reminders are emailed to you ahead of time to allow preparation, as well as prompts sent to you ensuring the required documents are uploaded to your OneDrive account.
OneDrive – An online storage system that securely holds all documents (on the tablet provided by the scheme).
Educators are no longer required to send paperwork through the post, instead a photo can be taken using the tablet and stored on OneDrive where the Nurturing Family Day Care Scheme can see updated information in real time.
All information is backed up regularly and secured separately three times to ensure that your documents will remain safe, protected and private.
Access to policies and procedures, National Quality Framework information and professional development training is easily accessed through folders there whenever you require.
Each family is given an online folder upon enrolment, where all relevant forms and information are stored, allowing educators to review when required.